Acting on Reports

It is the referrers responsibility to read and act on imaging reports, this is a crucial requirement of your role as a referrer.

If you are sent an email from the iCommunicator inbox regarding a radiological result, you must acknowledge the result by clicking reply and send on the email. You must reply to the email by sending a completely blank ‘reply’ email – please ensure there are no words and no signature.

If you do not send a blank reply email the alerts will continue to be sent to you and will be registered as unacknowledged. For more information, please read the National Patient Safety Agency 16 notice – ‘Failure to act on Radiological Reports’.

Please ensure we have a second e-mail address for iCommunicator alerts so that the alert will be acted on in your absence.