Audiology

Audiology support in West Dorset

Audiology services from east and west Dorset are in the process of merging into one single service. The vision is to provide a consistent level of service to people right across the county, and as we move through 2024 the way the teams work will continue to align. Please bear with us during these changes. 

This change means audiology has moved from Dorset County Hospital to the Park Centre, Weymouth Community Hospital, Melcombe Avenue, Weymouth, DT4 7TB. If you have had an appointment letter from us, please read it carefully to check where to come for your appointment.

If you are having problems with your hearing aid, please do not drop it into Dorset County Hospital. Please post your hearing aid to Dorset Audiology Service, Ground Floor, Park Centre, Weymouth Community Hospital, Melcombe Avenue, Weymouth, DT4 7 TB and they will repair it for you.

Please include your name, NHS number, address, and phone number, and send the package from a post office, so you know you have the right amount of postage. Do not put your hearing aid straight into a red post box, as it may not reach the team. Alternatively you can drop your hearing aid into the Park Centre (Monday to Friday 8.15am to 5pm).

You can still collect hearing batteries from the Dorset County Hospital Main Reception (North Wing Level 1).

Dorset HealthCare’s Audiology Service supports adults and children in Dorset with hearing loss and balance difficulties. They see people at clinics across Dorset, for hearing assessments, hearing aid fittings, follow-ups and repairs, tinnitus counselling and balance assessments.

If you would like support from the audiology team, your first step is to speak to your GP. All adult referrals start with your doctor.

Children and babies are referred to audiology through the newborn hearing screening programme, GPs, health visitors, school nurses and paediatricians.

All the information you need about the Dorset Audiology Service is on the Dorset HealthCare website, including:

Audiology appointments
Information on initial hearing assessment and hearing aid assessment appointments.

Contact Audiology
How to get in touch with the Audiology team.

Hearing aids
Looking after your hearing aid, where to get replacement batteries, and who to contact if it is broken or lost.

Children's Audiology
The children's Audiology service offers hearing assessments for children of all ages, from newborn babies to young adults. This includes specialist testing for children with complex needs.

Support for people with tinnitus
Tinnitus is very common, affecting one in 10 of us, but it can be distressing for a small minority of people.

Support for people with balance problems
To see an audiologist for a specialist balance assessment and tinnitus testing, you need to be referred by your Ear, Nose and Throat (ENT) consultant.

Information about ear wax

Ear wax is a natural secretion which forms a protective coating on the skin in the ear canal.