Chaplaincy Service – Information for Patients and Carers

Members of the chaplaincy team visit the wards regularly and provide a 24-hour confidential service for patients, carers and staff. This service is for all people regardless of age, gender, religion, sexual orientation or any other form of diversity.

Naturally many people who belong to a faith community have religious requirements and chaplains can provide such services. However, the hopes and fears, worries and aspirations of every human person mean that each individual has spiritual and pastoral needs. During periods of crisis or difficulty, such as a hospital admission, people can become more aware of these needs than usual. The Chaplains are here to listen and to help people reflect on their feelings and thoughts during times of stress.

The Chapel and Quiet Space is located in South Wing Level 3.

A chaplain will never:

• preach at, judge or criticise you
• push religion at you
• tell your relatives, or anyone else, anything you do not want them to know
• visit for too long.

But a chaplain will:

• listen and be alongside you
• help you in your healing and recovery
• act as an advocate if requested
• hold what you tell them in the strictest confidence
• offer prayers or sacraments if you wish.

Requests for visits come to us from a variety of sources, but it is always helpful if you make a point of asking the nurse to contact us, whether urgent or not.

Alternatively, you can email us (addresses below), leave a message on our direct telephone line, 01305 255198 (extension 5198 from within the hospital) or post a message through the letterbox in the Chaplaincy office door on the third floor of South Wing.

We always aim, as far as possible, to respond to requests within 24 hours during a normal working week and nursing and medical staff can also contact a chaplain out of hours and at weekends if required. (Please be aware that as we all work different days, there might be a delay in responding to individual emails).

The Trust welcomes visits to patients from their own local priest/minister/faith representative. We will always try to contact them while you are in hospital if you give us permission to do so.

The Chaplaincy Department also holds information about local contacts for many other faith communities (for some see below) as well as detailed information on their customs and cultural needs.

The Chapel is signposted throughout the hospital and is situated on Level 3 in the South Wing. When not in use for a specific reason, it is open at all times as a place of quiet reflection and prayer.

Chapel services

At the moment, we are not offering a Chapel service on Sundays. However, we have plans to reintroduce this on one Sunday a month – please watch this space. If you would like to receive Holy Communion at any time, please leave a message specifying this.

If you are a Roman Catholic patient and would like to see the priest or receive the sacraments, then please ask your nurse or chaplain to contact the Roman Catholic presbytery on your behalf (see below).

Chaplains

Lead Hospital Chaplain
Revd Jean Saddington
01305 255198
jean.saddington@dchft.nhs.uk

Hospital Chaplain
Fr. Filip Lommaert
01305 255198
filip.lommaert@dchft.nhs.uk

Hospital Chaplain
Revd Kate Wyles
01305 255198
kate.wyles@dchft.nhs.uk

Hospital Chaplain
Revd Jimmy Holden
01305 255198
james.holden@dchft.nhs.uk

Roman Catholic Chaplain
Fr. Barry Hallett
01305 251976

Other contacts

Judaism
Orthodox
The Bournemouth Hebrew
Congregation
01202 789430

Reform
Bournemouth Reform Synagogue
01202 557736

Islamic Religion
Bournemouth Islamic Centre
01202 557072

Jehovah’s Witnesses
Peter Everson
01305 268727

About this leaflet

Author: Revd Ron Martin, Lead Hospital Chaplain
Written: June 2016
Reviewed and updated: Revd Jimmy Holden, March 2023
Approved: May 2023
Review date: May 2026
Edition: v4

If you have feedback regarding the accuracy of the information contained in this leaflet, or if you would like a list of references used to develop this leaflet, please email patientinformation.leaflets@dchft.nhs.uk