Emergency Care

The Emergency Department (sometimes called Accident and Emergency or A&E) is for people who need healthcare very quickly. Read our leaflet about visiting our Emergency Department here.

You can find an advice leaflet for carers explaining how to communicate the signs that the person you care for is unwell here.

You can also read about cardiopulmonary resuscitation (CPR) here.

NHS 111

If you are ill or hurt and need help fast, but it is not a 999 emergency, then use NHS 111. 

Go to 111.nhs.uk or call 111.

Here is an easy read leaflet on NHS 111.

GP

If you are not in need of urgent care and you don’t need immediate advice, then you should make an appointment with your GP (family doctor).

Pharmacy

You can also get help by speaking to your pharmacist.

Pharmacists work in pharmacies or chemist’s shops. This might be the place you get your medicines from.

Here is an easy read leaflet on pharmacies.